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Q1. What forms of payment do you accept?
A1. Visa, Mastercard, American Express, Discover, Pay Pal and Checks.
*When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction..
**When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day you make your payment, and you will not receive your check back from your financial institution.
Q2. Is it safe to send my credit card information over the internet?
A2. Yes. All credit card information sent through our site is encrypted for safe and secure online transactions.
Q3. Are there shipping and handling charges?
A3. Yes. Shipping rates are based on the subtotaled amount for the items ordered. This information is available for review during the check out process.
Q4. How long will it take to receive my order?
A4. All in-stock items are processed and shipped within 48 hours. Delivery time through our standard delivery service will vary depending on your location. Shipping by our normal Ground Service can take 5 to 10 business days for delivery.
*Due to factors such as the holiday rush, we may not be able to ship an order within the time frame specified. You will be notified of any delays.
**For an additional charge, you may choose Rush delivery for faster service.
Q5. Do you ship internationally?
A5. Yes. Orders shipped to destinations outside the Continental U.S. will take an additonal 5 to 10 days for delivery.
Q6. What is your return policy?
A6. Dis Dat N' Mo offers a no risk shopping guarantee. Simply contact us within 10 days and we will replace the item or mail you a full refund of the purchase price of the item, minus shipping. (A 5% re-stocking fee applies to all orders over $200.00).
*This excludes personal items as we offer no replacement on these items.
**If the item arrives damaged, Dis Dat N' Mo will replace it at no additional charge.
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